IT Infrastructure
Modern Business Operations depend on Reliable and Secure Digital Infrastructure that Functions Smoothly behind the Scenes to help you Get Work Done.
From the servers and network equipment in your data centre to the software licenses and user identities that run on them. Dunhill Systems’ experts implement, configure, and secure your entire IT footprint to ensure the best mix of performance, affordability, and resiliency for your needs.
IT Support
Dunhill System’s vendor-certified IT experts deploy, administer, virtualize, and troubleshoot your data centre’s server, storage, and network hardware to ensure business continuity and resiliency. Our help desk support personnel assist your business users with computer hardware, operating systems, and applications to resolve issues and improve office productivity. All our support procedures comply with international standards and best practices for IT management.
Datacenter Management
Managing compute, storage, and network devices
Configuration and troubleshooting of Linux & Windows servers
Virtualization using VMware and Microsoft Hyper-V
Nagios monitoring of all operating services
Help Desk Support
Installation and troubleshooting of device drivers
OS and hardware upgrades
Antivirus setup, configuration, and management
Audio/Video Conferencing Assistance
Backup & Restore
Scheduled backup of business data
Bare-metal backup of critical servers
Regularly scheduled backup testing
Exchange & Active Directory
Businesses rely on Microsoft business solutions like Windows Server and Exchange to manage people, resources, and data. Our expertise helps firms manage these fundamental IT services more efficiently.
Microsoft licensing and key management
Configuring and managing Windows Server Active Directory
Identity and access management (IAM)
Certificate management
DNS/DHCP Teams/Skype for Business
Windows Server Update Services
Exchange setup, migration, and upgrade
Unified Communication
No downtime for phone, video and instant messaging from Dunhill Systems. Affordably high-quality IP telephony for businesses that need global 24/7 communication. Inbound and outbound workloads are managed by our highly scalable and configurable contact center technology. On-premises Skype for Business installations has also been migrated to the cloud.
Enterprise PBX
CID/SIP connectivity over IP
Audio conference hosting
Extension-to-extension calling
Direct inward dialing
Ring groups
UANs, toll-free numbers, and helplines
Call Center
24×7 inbound, outbound, and blended calling
Extensive reporting and real-time monitoring
Interactive voice response (IVR) menu
Queues, auto-dealers, and customized call distribution
Network Operation Centers
Dunhill Systems provides managed network services to keep infrastructure healthy, available, and performing well. This guarantees that all devices on your network are healthy, functional, and securely connected. Our knowledge covers network, security, data, application, and multi-cloud challenges.
Datacenters and collocation
SDNs
Digital network design and architecture
Network monitoring tool
Router and switch
Wireless mobility
